# Filing an infringement complaint and working with the authorities

Source: https://luatbanquyen.com/en/services/infringement-complaint-to-authorities · Updated: 2026-08-28

Picks the right competent authority, prepares the complaint with its evidence bundle, and follows the matter to a decision.

Filing with the wrong authority costs time and a restart; jurisdiction depends on the act, the area, and the measure you want applied. The four routes page explains how to choose between civil, administrative, criminal and border measures.

- **Who may perform this:** Lawyer or industrial property representative
- **Timeline:** Dossier in 1–2 weeks; processing runs to the authority's own timeline
- **How pricing works:** Quoted by the measure pursued and the number of parties complained against.

## Deliverables

- The complaint and its supporting evidence bundle
- Filing with the correct authority and liaison with the case officer
- Follow-up through to the enforcement decision

## What you provide

- Evidence of infringement, stronger with a bailiff's record or expert conclusion
- Details of the party complained against

## Contents

- [The four enforcement routes](/en/enforcement/four-enforcement-routes)
- [Requests to handle infringement — where to file and what to include](/en/enforcement/request-to-handle-infringement)
- [IP expert examination — when you need it and what it is for](/en/enforcement/ip-expert-examination)

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Reference material only; it does not replace legal advice on a specific matter.