# Taking down infringing content online

Source: https://luatbanquyen.com/en/enforcement/online-takedown · Updated: 2026-08-17 · Reviewed: 2026-08-17

The statutory route for asking intermediary service providers to remove content — quite different from platforms' own internal systems.

Decree 17/2023/ND-CP established Vietnam's digital takedown mechanism, subsequently amended by Decree 134/2026/ND-CP. This is a **statutory** mechanism, entirely distinct from platforms' internal complaint systems such as YouTube's Content ID.

## Two parallel procedures

**Article 113 — at the request of a competent state authority.** The shorter track, generally described as a **24 working hours** procedure.

**Article 114 — at the request of the rights holder.** The track for individuals and businesses acting on their own behalf, with longer deadlines — generally described as a **72 hours and 10 working days** procedure.

Since Decree 134/2026/ND-CP amended these provisions, check the current text before preparing a request.

## What a takedown request should contain

- **Proof you hold the right** — a registration certificate if you have one; otherwise evidence of the creative process, assignment contracts, or originals with metadata.
- **Precise identification of the infringing content** — full URLs to each specific item, not a link to a homepage or account.
- **A description of the infringement**, comparing your work against the challenged content.
- **A declaration** as to the accuracy of the information and acceptance of responsibility for a wrongful request.
- **Complete contact details.**

## Duties of intermediary service providers

Intermediaries — social platforms, hosting services, ISPs — are exempt from liability under certain conditions, essentially where they merely transmit or passively host and act promptly on a valid request. Fail to act on a valid request and they may become jointly liable.

**2026 update:** Law 131/2025/QH15 sets out more explicit **duties for digital platform operators** to implement IP protection measures — a notable tightening for platforms operating in Vietnam.

## Statutory mechanism versus platform systems

The most important distinction here. The statutory route derives from Decree 17/2023 as amended, binds intermediaries operating in Vietnam, has legal force, and escalates to state authorities and the courts. A platform's internal system derives from that company's own policy, applies globally on its own terms, is **not a legal determination**, and escalates only within the platform.

A video that is entirely lawful in Vietnam can still be removed from YouTube, and one that breaches Vietnamese law can survive on a foreign platform. If you need a legally binding determination, use the statutory route.

## Practical advice

For content on large foreign platforms the fastest path is usually **both** channels in parallel: file through the platform's own tool for speed, while preparing a statutory request if the matter is valuable or the platform is uncooperative.

The Vietnam Digital Copyright Center at [banquyen.gov.vn](https://banquyen.gov.vn/) is the state focal point supporting rights holders in online matters.

## Cited documents

- [Decree 17/2023/ND-CP detailing the Law on Intellectual Property regarding copyright and related rights](/en/legal-documents/decree-17-2023-copyright) — Partly in force

## Sources

- [Articles 113 and 114 of Decree 17/2023/ND-CP — takedown and blocking procedures — Điều 113, Điều 114](https://thuvienphapluat.vn/van-ban/So-huu-tri-tue/Nghi-dinh-17-2023-ND-CP-huong-dan-Luat-So-huu-tri-tue-ve-quyen-tac-gia-quyen-lien-quan-565147.aspx) (17/2023/NĐ-CP)
- [Vietnam Digital Copyright Center](https://banquyen.gov.vn/)

- Previous: [The four enforcement routes](/en/enforcement/four-enforcement-routes)
- Next: [Preserving evidence before you act](/en/enforcement/preserving-evidence)

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Reference material only; it does not replace legal advice on a specific matter.